Tag results for "customer relations" for July 2016
- Forget Who Owns Openreach --The Real Issue Is BT's Woeful Customer ServiceRivals have not promised to roll out fibre sooner, so the b ...
- How Did We Do? (Other Than Taking Your Money And Going Bust!)A furious lowcostholidays customer was astonished to receive an insensitive email fr ...
- Chat Bot Tech To Answer Customer Queries Over EmailChat bots have ballooned in popularity in recent months, and now we' ...
- Automation Is Great If It Helps, Awful When It Hinders Automation is email marketing's top priority but too many are rushing o ...
- IoT To Transform Customer Service Over Next 5 YearsWhen it comes to customer service, connected devices are driving the mo ...
- CMOs Take Responsibility For Customer ExperienceTwo-thirds of CMOs are now responsible for customer experience -- keeping consume ...
- One In Four More Willing To Trust Chatbots Than HumansOne in four people are more willing to trust customer service chatbo ...
