- Appliance Study Shows Price Tightening Rankings
Marketing Daily, Karl Greenberg - Thursday, August 27, 2009
"We are seeing that on the consumer side of things, price [ ...
- Detroit 3 Score Higher On Customer Satisfaction
Around the Net In Brand Marketing, Thom Forbes - Tuesday, August 18, 2009
All three Detroit automakers got better at pleasing customers during the pa ...
- So Long, American Express
Marketing Daily, Laurie Petersen - Monday, August 17, 2009
Me: "But why are you doing this if I'm such a gre ...
- Wireless Industry Satisfaction Rates Up
Marketing Daily, Aaron Baar - Friday, August 14, 2009
Much of the industry's overall improvement comes from the improvement of o ...
- No Algorithm Can Replace Real-Time Customer Care
Around the Net In Brand Marketing, Thom Forbes - Wednesday, August 12, 2009
It's almost as if the supermarket industry (see above) is channeling All ...
- Take Care Of Your Customer
Marketing Daily, Robert Passikoff - Tuesday, August 11, 2009
Value is what matters -- it now matters more than ever ...
- Hotel Guests Happier This Year Than Last
Marketing Daily, Karl Greenberg - Monday, August 3, 2009
J.D. Power and Associates ranks hotels in its guest satisfaction survey. Sa ...
- Social Media Changing Customer Expectations
Marketing Daily, Karlene Lukovitz - Monday, August 3, 2009
Incumbent communications providers are struggling to adapt to increased innovation, growing pri ...