- Self Service: A Blessing Or A Curse?
MarketingTools: CRM, D. Daniel Ziv - Tuesday, May 18, 2010
Linking marketing programs to contact center intelligence and self-service usage may ho ...
- It's The Customer Experience, Stupid!
Email Insider, Ryan Deutsch - Thursday, May 13, 2010
I am a true believer that marketers must engage consumers via ema ...
- Cinco Ideas De Mayo
Marketing Daily, Drew Neisser - Saturday, May 1, 2010
In April, Facebook and Apple made game-changing introductions while gatherings of character ...
- Service Is The New Marketing
Marketing: Travel, Gary Leopold - Monday, May 3, 2010
While everyone continues to ponder the continuous shift of marketing budgets fr ...