Tag results for "customer service" for May 2010
  • Self Service: A Blessing Or A Curse?
    Linking marketing programs to contact center intelligence and self-service usage may ho ...
  • It's The Customer Experience, Stupid!
    I am a true believer that marketers must engage consumers via ema ...
  • Cinco Ideas De Mayo
    In April, Facebook and Apple made game-changing introductions while gatherings of character ...
  • Service Is The New Marketing
    While everyone continues to ponder the continuous shift of marketing budgets fr ...