- Good Customer Service Drives Future Business
Marketing Daily, - Wednesday, May 11, 2011
The quality of customer interactions with service personnel will influence a customer ...
- Study: Good Customer Service Earns Rewards
Marketing Daily, Tanya Gazdik - Tuesday, May 3, 2011
But despite the greater value Americans are placing on customer service, ma ...
- Big Brands Tested On Twitter Effectiveness
Online Media Daily, Mark Walsh - Tuesday, May 3, 2011
To determine how Fortune 50 companies are using Twitter to interact wi ...