- From Amazon to Zappos, 10 Customer Service Finalists
Marketing Daily, Sarah Mahoney - Friday, November 18, 2011
The new National Retail Federation Foundation/American Express Customers' Choice survey is ou ...
- Q&A: Audi's Jeri Ward Focuses On Customers
Marketing Daily, Karl Greenberg - Tuesday, November 15, 2011
In the new job, Jeri Ward, who had been general manager ...
- Disney Magic Or Common Sense - A Consumer-First Philosophy
Marketing: Health, Michelle Latta - Tuesday, November 15, 2011
Hospitals are on the farthest end of the spectrum from the "happie ...
- The Thankful Traveler
Marketing: Travel, Jeffrey K. Rohrs - Monday, November 14, 2011
Of all our holidays in the U.S., I'd have to say th ...
- VOC Going To Waste
Research Brief, Jack Loechner - Monday, November 7, 2011
A new study by MarketTools, Inc., shows that, although 34% of t ...