- Bank Customers Defect Due To Fees, Poor Service
Marketing Daily, Tanya Gazdik - Monday, February 27, 2012
Fees are the main reason customers shop for a new primary ban ...
- Knology Passes Retrans Charges To Cable Customers
MediaDailyNews, David Goetzl - Friday, February 17, 2012
Top-15 cable operator Knology said it would begin charging customers extra ...
- Continental Pushes Past Southwest In Customer Loyalty
Marketing Daily, Tanya Gazdik - Thursday, February 9, 2012
This week, "Marketing Daily" brings you exclusive coverage of the Brand Ke ...
- Wireless Customer Service Gets A Workout
Marketing Daily, Aaron Baar - Thursday, February 2, 2012
According to J.D. Power and Associates' semi-annual 2012 Wireless Customer Care Performan ...