- J.D. Power: Shoppers Switching Auto Insurance
Marketing Daily, Tanya Gazdik - Monday, April 30, 2012
"The industry spent $5.7 billion on advertising and allowances in 2011, b ...
- Customers Love Auto Insurance, Multi-category Stores
Marketing Daily, Sarah Mahoney - Monday, April 30, 2012
When it comes to customer satisfaction, the latest findings from McKinsey &am ...
- Flexjet Touts Service In The Sky
Marketing Daily, Aaron Baar - Monday, April 30, 2012
A new print and online effort appearing in business publications features engagi ...
- Power: Ace Hardware Top Home Improvement Retailer
Marketing Daily, Tanya Gazdik - Wednesday, April 25, 2012
Ace Hardware ranked highest in customer satisfaction among home improvement retailers f ...
- Brit Firms Fail At Online Live Chat, Survey Finds
Around the Net In OMD Europe, Nina Lentini - Thursday, April 5, 2012
Chat software provider Netop has found a huge gap between public dema ...
- Customer Service Drives Supermarket Favoritism Ranking
Around the Net In Brand Marketing, Nina Lentini - Wednesday, April 4, 2012
The May issue of Consumer Reports finds that regional supermarket chains th ...
- Keep 'em Comin' Back
Research Brief, Jack Loechner - Wednesday, April 4, 2012
According to a recent survey of marketing executives by Loyalty 360, althou ...