- Neiman Marcus To Give Associates Smartphones
Around the Net In Brand Marketing, Karl Greenberg - Thursday, May 31, 2012
Neiman Marcus is giving all of its 4,000 associates at its full-li ...
- Consumers Bail If Service Is Bad (...duh)
Research Brief, Jack Loechner - Tuesday, May 15, 2012
According to the 2012 American Express Global Customer Service Barometer consumers w ...
- Amazon Leads In Retail Satisfaction
Around the Net In Brand Marketing, Karl Greenberg - Monday, May 14, 2012
Amazon grabbed the highest rating on the annual Top 100 E-Retail Satisfacti ...
- Viceroy Hotels Debuts New Web Site, Pinterest Page
Marketing Daily, Tanya Gazdik - Sunday, May 13, 2012
Viceroy Hotel Group's newly redesigned Web site includes a tablet-friendly design a ...
- Social Media Users are More Vocal with Complaints
The Social Graf, Erik Sass - Friday, May 11, 2012
While advertisers look to social media to spread positive word-of-mouth about the ...