- Customer Service Is Proactive Marketing
Around the Net In Brand Marketing, Karl Greenberg - Thursday, March 28, 2013
Hulya Aksu, CEO of CriticMania.com, writes that, selling and listening excepted, mo ...
- Top Brands Investing In Customer Service on Twitter
Research Brief, Jack Loechner - Thursday, March 28, 2013
According to a new study by SimplyMeasured, as more and more consume ...
- TV Distributor Industry Slammed For Bad Customer Experience
MediaDailyNews, Wayne Friedman - Thursday, March 21, 2013
Bright House Networks and Dish Network get top honors when it com ...
- Customer Contact Key To Loyalty
Marketing Daily, Aaron Baar - Wednesday, March 20, 2013
If there's any doubt that the balance of power has shifted ...
- Getting Apple's Core: Retail Service Matters
Marketing Daily, Karl Greenberg - Thursday, March 14, 2013
Service matters. Delivering excellence in customer service builds loyalty to the stor ...