- Beware, Bottom Feeder On The Loose!
Marketing Daily, Karl Greenberg - Friday, January 24, 2014
If you read this "Atlantic" article, you may want to immediately disinfe ...
- Just Get Me Good Customer Service
Marketing Daily, Karl Greenberg - Friday, January 17, 2014
As Mark Hurd, president of Oracle, Benjamin Karsch, CMO of Cigna, a ...
- Customer Service Expectation Carries Across Industries
Marketing Daily, Tanya Gazdik - Thursday, January 2, 2014
Customers who've had a great customer experience elsewhere will bring the sa ...