The results came out Monday; the ads hit Wednesday. In between, Elaine Wong writes, Starbucks mobilized
several marketing components -- from newspaper ads to digital, paid search and social media -- to generate buzz.
Starbucks lags behind Dunkin' Donuts and McDonald's in terms of perceived value, according to YouGov's BrandIndex. The new ads address that perception by linking customer appreciation with the quality of Starbucks coffee. "Zagat says we're the country's #1 best coffee. Actually, you said it, but Zagat repeated it (which is nice)," the ads repeat once more.
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