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Quick-Serves Try To Push Language, Just Not Too Far

Fast feeders are using words that imply things without implying them enough to bring in the regulators: "Wholesome," "Fresh," "Natural," for example. Such terms appeal to consumers more than more explicit claims like "low carb" and don't attract litigious scrutiny, say observers. They also don't carry associations with "bland" and "tasteless." "It's focusing on buzzwords that are vague but that still evoke a positive feeling toward the food and toward the restaurants," says one analyst.

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