Around the Net
Moxie Software Updates Email & Chat Tools for Customers Service Agents
- CMSWire, Thursday, December 5, 2013 3:48 PM
Customer service software provider Moxie has updated its technology to make it email, chat and 'spaces' technology to make it easier for customer service agents to communicate with customers. The update includes the ability for customer service representatives to access items such as instant messaging file uploads, mobile support and real time language translation.
