Last week, the president of PayPal sent an email to his team scolding his employees for not using PayPal's app. The email was leaked the next day and has raised a conversation about whether or not
Marcus went to far in his email. “It’s been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app (!!?!?!!), and
others didn’t even remember their PayPal password. That’s unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That’s the only way
we can make them better, and better,” he wrote in the email.