BPA Creates Member Relations Managers
Jan 22, 2002, 12:00 AM
In an effort to enhance the client services arena and heighten the importance of the supplier/customer relationship, BPA International has introduced a new position called Member Relations Manager. Eight new Member Relations Managers (MRMs), each with significant auditing and management backgrounds, have been brought on to provide an increased level of customer service to BPA's associate, advertiser, agency and media owner members. The introduction of these company-wide "knowledge brokers" is the latest development facilitating BPA's transition to centralized operations.