The New WMA: What's In It For You?
To ensure the conversation that started at WidgetCon continues, Freewebs recently announced the creation of the Widget Marketing Association (WMA), a professional organization for a new breed of engagement marketers that brings together agencies, brands, publishers and widget companies to exchange knowledge, best practices and help set standards together and with others like the IAB.
It seems as though our industry's collective objective has been to produce associations first, and revenue second. We've already got an Interactive Advertising Bureau, an Online Publishers Association, a Word-of-Mouth Marketing Association, an eMarketing Association, a Web Marketing Association, an Association of National Advertisers, an American Association of Advertising Agencies, an Online Lead Generation Association, a Direct Marketing Association, and a dozen different regional Interactive Marketing Associations. Surely one of those must address the issues of Widget Marketers.
Actually, they all can claim to -- but none directly, and none thoroughly.
As widget marketing proliferates, it's likely that each of these groups will fold some aspect of widget marketing into their purview, based on the perspective of their leading constituencies. And how a publisher-driven association like the IAB or OPA defines and addresses widget marketing could be vastly different from the way an agency or client-driven association like the 4A's or the ANA might approach the discipline.
But the best way to manage the smart growth of widget marketing is collectively -- by gathering the input of everyone in the food chain -- from agencies to clients to publishers to the widget producers. Ironically, no small reason we need a Widget Marketing Association is because the question of "What's a Widget?" still prompts a half-dozen different responses, depending on whom you ask.
Any sanctioned response that overlooks how widget marketing affects all its constituencies is inevitably shortsighted, and likely to be rendered obsolete before the pixels settle on the PPT slide. With a Widget Marketing Association (WMA) that draws from the entire industry (publishers to agencies, major players to entrepreneurs), we're better able to develop definitions and standards and measurement guidelines that will endure. And with everyone's input right from the gun, we'll have built-in flexibility as the industry evolves.
I work for a publisher, so I'm obviously biased -- in favor of my advertiser clients, naturally. With unadulterated selfishness, I support the creation of WMA because of the benefits it affords to these advertisers. Namely, education, pan-industry dialogue, and expertise syndication. To wit:
Education: Widget marketing requires advertisers to rethink everything they've ever learned about branding and communication. Moving from a push to a pull model, and evaluating campaigns based on quality of engagement metrics instead of reach and frequency is a long row to hoe.
Sharing experience among members is an important aspect of any association, and WMA is no exception. No small part of our charter will be to help advertisers approach both the creative and media aspects of widget marketing with as deep an understanding of audience expectations as possible.
- Pan-Industry Dialogue: One way for advertisers to ramp up in a new channel is to network with other advertisers. A better way is to network with other advertisers along with publishers, technology partners, consultants and analysts whose companies and careers are based on this very expertise. The buy-side/sell-side tug-of-war is now irrelevant in widget marketing because everyone touching the industry realizes that the greatest gain for each of us individually is through a collaboration that benefits us all collectively.
And the industry is so nascent that open conversations and networking involving buyers, sellers, builders, and observers are the best way to kickstart creativity while keeping a keen eye on effectiveness.
- Expertise Syndication: Ultimately widgets are a syndication play, and WMA aims to follow the same model. Our objective is to syndicate the expertise we collect and establish into as many other productive forums as possible: other trade associations, industry conferences and events, steering committees, even professional development programs.
We want to join as many conversations as possible, and will happily spread virally throughout the industry. In this way, advertisers' perspectives will be baked into what WMA contributes, everywhere. (The same is true for publishers, widget producers and others who are part of WMA.)So far, WMA member companies include: Freewebs, Clearspring; comScore; Gigya; Gizmoz; Goowy/Yourminis, RockYou and Widgetbox.
Widget marketing is white hot right now, and with good reason: it's one of the first ways brands can participate in social media actively, creatively, deeply, and with scale. And like other "killer app" channels that have come before it, it's ripe for misuse, abuse, and ultimately disuse by marketers. Which would not just be a shame -- it's borderline criminal.
There aren't so many powerful marketing channels available right now that advertisers can afford to watch one shut down before its potential is realized and developed. Widget Marketing is no end game for advertisers, but it is an important step on the engagement marketing path. Resources invested here today will pay off handsomely later on, whatever shape engagement ultimately takes.