Among the
innovations, the world's second-largest clothing retailer by sales after Gap is introducing new methods to enable store managers to order and display merchandise faster and adding cargo routes for
shipping goods. Stores are stocked with new designs twice a week. Collections are small and often sell out, creating an air of exclusivity and cutting down on the need for markdowns.
Unlike competitors that manufacture most of their wares in Asia, Inditex makes two-thirds of its goods in Spain and nearby countries. Store managers also use new hand-held computers that show how garments rank by sales, so clerks can re-order best-sellers in less than an hour--a process that previously took about three hours. These orders arrive, together with new pieces, two days later.
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