The local business directory resides in the pockets and purses of consumers like me who are click-to-callaholics. A MarketingSherpa study suggests only 37% of the companies have claimed their free local business listing on one or more search engines, according to a Rio SEO white paper scheduled for release later this week. ...Read the whole story
Google will acquire the travel assets of publisher John Wiley & Sons. The Frommer brand, known for its series of travel guidebooks and hotel reviews, likely will roll out Zagat and Google Local services. Reviews will play a major part in search engine rankings and content. ...Read the whole story
SnapMyLife, a company that develops cloud-service applications for consumers, is launching a first salvo in a bid to gain an early foothold in this growing market with a new television, direct marketing and social media campaign that breaks this week. ...Read the whole story
The first "moment of truth" occurs at the shelf, before you buy and experience the product. Google suggests there may even be a "zero moment of truth" before the shelf, via all the digital devices in our lives. While we are learning to manage this zero moment of truth, we seem to have left the first moment unaddressed. ...More
Ryan learns a search lesson from a bad in-store experience. ...More