Just in case the workplace isn't confusing enough, the rise of online social networks has added a whole new layer of (potentially) awkward and uncomfortable dynamics to the relationship between bosses and employees. But this situation doesn't have to be awkward and uncomfortable -- just probably. ...Read the whole story
In response to social's spreading influence, Ogilvy & Mather has realigned its related assets into a single practice. Social@Ogilvy aims to connect over 550 dedicated social media experts around the world -- and strengthen ties with another 4,000 digital experts. ...Read the whole story
Cabot Creamery is launching Reward Volunteers, a mobile app allowing volunteers to log hours, post to Facebook and earn rewards for themselves and the nonprofits they serve. ...Read the whole story
Burt's Bees may have a loyal customer following among 30-something women with a razor-sharp sense of "good" and "bad" ingredients. But the company says the special needs of Gen Y warrants the first spinoff in its 25-year history. ...Read the whole story
CBS Interactive attracted over 1 million viewers to second-screen content for the Grammy Awards over the 72 hours leading up to the broadcast event. Robust complementary programming and an a social media effort late last year were key, ...Read the whole story
At a time when there are more televisions than people in the United States, one of the loneliest things you can do is watch TV. There was a time, long ago and far away, when the entire family would gather around the communal television to tune in "The Beverly Hillbillies." But now, with TV sets in almost every room, people today generally watch TV alone. There is, however, an antidote to the feelings of anomie that sometimes arise from the solitary TV experience: live-tweeting. This is the practice of using Twitter to comment on events in real time while simultaneously ...More
The plot thickens. Last week I wrote about how social buzz for Super Bowl ads plummeted - and I mean the skydiving, body-slamming kind - mere minutes after most ads aired. But yet, many of us still went online and watched the ads. What gives? Are Super Bowl ads being seen - both on TV and online - but just not being talked about? ...More
The explosion of social networking has opened up a massive opportunity for advertisers to open a dialogue with their audiences, says the report, particularly via video campaigns that make brand ambassadors of opinion leaders in social spaces. Social video advertising has grown rapidly, more than doubling in size every year since 2009, and direct engagement metrics are strong. Unruly has delivered over 1.34 billion social video views, with an average 1.95% of viewers clicking through for more information, and 0.94% sharing the video. ...More
We are all familiar with the old saying, "the best offense is a good defense." When it comes to highly regulated industries such as pharma getting involved with social media, having a well-prepared defensive plan in place at the outset is critical to risk management. With the recent publishing of the FDA draft guidelines addressing unsolicited requests for off-label information about prescription drugs and medical devices, pharmaceutical companies are in an excellent position to expand their social media programs into engagement. Still, with the draft nature of the guidelines, risk management is critical. ...More
About a year ago, the content mill Demand Media was conducting its IPO. Many critics of its approach to generating content -- which was based on gaming Google's search algorithm to gain top spots in search results pages to drive clicks to its often less-than-authoritative content -- were demanding that the search engines change their ranking criteria. Google complied, and Demand Media and its brethren experienced noticeable drops in search ranking, and in traffic. ...More