• State Department Winning at Social Media
    Incredible as it may sound, an important part of the U.S. federal government may actually be, gasp, good at using social media -- or at least, better than the clueless traditional media. That's according to a new study showing that the U.S. State Department is better at using social media to connect with the general public in strategic places like the Middle East and North Africa than are many traditional news outlets.
  • Ryder Cup Reverses Position, Allows Social Sharing
    Sometimes a round of mockery and derision works wonders: after blistering criticism from normally placid golf fans, the Ryder Cup's organizers have swiftly, and wisely, changed their minds and decided to allow fans to share pictures and video from the event pitting Europe and America's best golfers against each other, scheduled to take place from September 23-28 in Gleneagles, Scotland.
  • Ryder Cup Bans Social Media Pics, Video
    Some professional sports organizations seem to really get social media, and others just really, really don't. In that latter category apparently belong the American PGA and PGA European Tour, which have banned spectators from uploading pictures, video, or audio from the upcoming Ryder Cup in Scotland to social media, according to the Telegraph, which reported the news this week.
  • Most Anonymous Users Aren't Jerks
    As the latest naked celebrity photo hacking scandal illustrates, anonymous social media users and online commenters have a shady reputation, because trolls, hackers, and other miscreants generally hide behind anonymity as they go about their misdeeds. But most anonymous users don't fit this profile, according to a new survey of 1,300 American adults by Livefyre; they just want to express opinions about possibly controversial subjects.
  • Social Media Is Making Us Unhappy, Research Shows
    In addition to all its obvious benefits in terms of cat pictures, more and more research suggests that social media has some substantial drawbacks including negative social and psychological impacts. The latest such study was performed by two Italian academics, whose research, described in a paper titled "Online Networks and Subjective Well-Being" and published on arXiv, focused on measures of "social trust."
  • Deloitte to Advise Salesforce.com Clients on Social B2B, B2C
    Deloitte Digital is partnering with Salesforce.com to form a new business practice that will help clients use the Salesforce1 Community Cloud to connect with employees, customers, and other companies. As part of the partnership Deloitte will advise clients in both the private sector and government on how to create new online communities focusing on external strategic goals, with an emphasis on customer relationship management.
  • New Social Nets Target Sports Fans
    Spectator sports and social media are a natural pairing, and over the last year quite a few new social networks for sports fans have launched, built around the idea of giving fans more access to their favorite players. Following is a quick round up of some of the new platforms.
  • Social Media Users Less Likely to Share Opinions
    While it may seem like the Internets is a never-ending gauntlet of conflict and controversy, most social media users are actually less likely to express opinions, both online and in real life, according to a new poll of 1,800 U.S. adults by the Pew Research Center. This appears to be part of a phenomenon Pew describes as the "spiral of silence," in which people are less likely to talk about controversial issues unless they already know that their audience agrees.
  • USA Today, Degree Rank College Football Social Followings
    One of the most important things you can do in spectator sports, as in life, is to rank everything so everyone knows who is the best. Thus USA Today and Degree deodorant and antiperspirant are launching a new College Football Fan Index that combines social media activity and online voting to determine which football teams have the most committed followings (and which need to demonstrate a little more online spirit).
  • Less Screen Time Improves Social Skills Among Preteens
    While we call it social media, ironically it may be quite the opposite: a new study suggests that screen time (including social media as well as texting, games, video, and so on) is correlated with decreased basic social skills in preteens. The good news is that the damage appears to be reversible, as reducing screen time seems to bring those skills back.
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