• Consumers Subscribing to More Brands' Emails, Though Only 29% Find Them Relevant or Interesting
    New research by the Direct Marketing Association reveals that 43% of consumers subscribe to emails from 10 or more brands, an 10% increase over 2011. Only 29%, however, believe that at least half of the emails are relevant and interesting, though the silver lining there is that the number is up from 9% in 2010. 
  • Obama Courts Digitally-Savvy Subscribers in Emails, Romney Employs Classic Direct Marketing Copy Strategy
    Much has already been written about the subject lines and key performance indicators of the presidential candidates' email programs. Today, StrongMail VP of Marketing Services Kara Trivunovic analyzes the content strategy in a piece for Direct Marketing News. She found that Obama's emails were better attuned to a more digitally savvy subscriber base, employing tighter copy and more colloquial language. "If you look at the typical Romney email," Trivunovic said, "it's standard political letterhead, copy-heavy, and lengthy. It feels like a direct mail letter. It's where we were with email 10 years ago." 
  • InboxLove Conference Showcases Innovations in Inbox Management
    The InboxLove conference on Wednesday in Mountain View drew a crowd of email engineers and entrepreneurs to discuss the future of the inbox. While the range of platforms and approaches to email is frustratingly diverse, most of the solutions presented at the conference tackled productivity and the idea that people wrongly use email as a to-do list. 
  • Email Security and Management Company Mimecast Mulls IPO After $62 Million Investment Round
    Launched in 2003, Mimecast is a cloud-based email security, archiving and management company headquarted in Waltham, MA. The company secured a whopping $62 million investment round last month and plans to grow its Waltham office from 75 to 150 employees over the next year, with an aim of “IPO grade fitness in the next couple of years” according to CEO Peter Bauer.
  • CRM Investment on Upswing
    A new study by Computer Economics reveals that both CRM adoption and investment have been on the rise over the past few years. 51% of surveyed companies had adopted CRM in 2011, up from 34% the previous year. 35% of companies made CRM investments in 2011, up from 30% in 2010. "Companies are giving very high priority to any investments related to customer experience, anything that has an effect on sales and topline revenue or on improving customer retention," said Frank Scavo, president of Computer Economics.
  • Marketo Unveils 'The Marketing Nation' To Empower, Educate And Connect Marketers
    Marketing Automation company Marketo announced the launch of "The Marketing Nation," a community of marketers who share insights and best practices. Set up like an association, The Marketing Nation also affords members a range of benefits around education, support and services.
  • Presidential Candidates' Email Campaigns by KPI: Obama Leads on Inbox Placement and Read Rate, Romney in Spam Avoidance and Pass Along
    Return Path has analyzed the email campaigns of the presidential candidates and developed an infographic that illustrates how each campaign fares across key performance indicators. President Obama enjoys a list five times the size of Governor Romney's, as well as a 68% inbox placement rate to Romney's 50%. Where the Obama campaign suffers, however, is in spam scores. 5% of emails are marked as spam, as opposed to just 0.8% for the Romney campaign. The Romney emails are also 150 times as likely to be forwarded as emails from the Obama camp and are only 16% as likely to be …
  • ReturnPath Acquires Email Data Integration Company Context.IO
    ReturnPath announced today its acquisiton of Montreal-based Context.IO, a company that specializes in making email data available for synching and integration. ReturnPath hopes that the move will make it faster and easier for developers to integrate email data into their applications. 
  • Study Finds Inbox Clutter Trumped by Time of Day
    A study by GetResponse that analyzed how time of day impacts engagement metrics discovered that most email (39%) is sent in the morning. Conventional wisdom often suggests that marketers should mail at other times in order to avoid inbox clutter, but the study also found that the highest open and click-through rates for emails in the study were at 8am and 9am, when the inbox volume was high. 
  • Hale And Hearty Email Blast Uses C-Word, Soup Chain Apologizes
    Subscribers to Hale and Hearty's email list received an unexpectedly vulgar email this morning when the popular New York soup chain included the c-word in an email promotion inviting them to a new location for a free cup of soup. The company was alerted to the situation through Facebook and Twitter and followed up with an immediate apology email from the company's CEO. The company reports that the crudeness was not a typo, but was the act of a rogue sender who somehow accessed the company's email application. 
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