Google Retargets AdWords Remarketing Tool

by Laurie Sullivan, Mar 25, 2010, 8:00 AM

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A retargeting renaissance in online ad tools has Google rolling out an AdWords "remarketing" tool Thursday to help advertisers connect with consumers who landed on their Web site but didn't convert the visit into a sale.

Experts suggest that technology has matured and grown up. Older technologies, which had little impact on sales and profit, gave way to become more sophisticated to more accurately serve up ads directly related to consumer behavior based on Web browser data.

DoubleClick's lead architect Magnetic Founder Josh Shatkin-Margolis launched a retargeting platform earlier this week.

Marketers have begun to come back to retargeting platforms. Infiniti, Armani cosmetics and fragrances, InterContinental Hotels Group, DoubleTree, Samsung and several hundred companies have been quietly testing and providing feedback on Google's AdWords tool.

Google opened the remarketing trial in March 2009 as part of its "interest-based" adverting feature. Now, the Mountain View, Calif. search engine will make the tool available to all that use AdWords. And while Aitan Weinberg, product manager for the Google Content Network, insists on referencing it as an AdWords "remarketing" tool, Michael Menis, vice president of global interactive marketing at the InterContinental Hotels Group, makes no bones about calling it a "retargeting" tool. "We use retargeting," says Menis, who began using Google's tool in December.

The AdWords tool targets consumers based on behavior that Web browser cookies track and snippets of code embedded in Web pages read. It's all done across the Google Content Network, which comprises about one million sites running AdSense.

InterContinental Hotels, which drives online marketing and advertising based on metrics, uses the tool to increase revenue through the Web. The company has seen a "revenue uplift," which means higher bookings, Menis says. "Retargeting measurement is a little complicated because you have to imagine that there's a percent of people that once they leave your site will likely come back. So you need to measure the lift."

Menis relies on a variety or metrics to determine revenue lift, including measuring the click-to-book revenue. About 50% of InterContinental Hotels' marketing budget goes toward non-traditional marketing activities.

"Retargeting is a little like search," Menis says. "What excites me about retargeting is to do it well you need to think of it similar to a science, much like search."

Menis believes any marketer can take out their credit card and buy a keyword to get up and running within a few minutes. But he says that to develop expertise, marketers need to optimize all the levers influencing the revenue stream through search, a similar tactic in retargeting.

Search advertisers also can tap Google's remarketing tool to create an integrated campaign strategy. After driving traffic to a Web site with search ads, advertisers can retarget consumers by serving up custom ads throughout the Google Content Network.

Google's remarketing tool also lets advertisers develop strategies for YouTube. Beginning today, advertisers can remarket across the Google Content Network to consumers who have interacted with brand channels on YouTube or the YouTube home page ad. Samsung was one of the advertisers who used that feature to introduce the Behold 2 mobile phone, reaching more than 100,000 consumers.

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0 comments on "Google Retargets AdWords Remarketing Tool".

1. James Oppenheim from Peer39
   

   commented on: March 25, 2010 at 4:09 p.m.

   “Google’s new remarketing effort is a great way for brands to reach potential customers in a more efficient and effective fashion. This technology will improve the way that brands find their desired audience on the web. However, relying on consumer behavioral data has proven to be a tricky source for ad targeting. As privacy issues continue to be a cause of consternation in Washington, AdWords may be in need of a new formula for targeting ads. Semantics does not utilize user data in any way and this may be where Google looks next.”

2. Paul Lewis from pglewis
   

   commented on: March 26, 2010 at 9:46 a.m.

   At last I hear a few people say.. The fact that Google have only just got re targeting capabilities is nothing against the stats that say over 50% of marketing folk don't use re targeting strategies.

   Retargeting has been around for a good while now and most companies are still not using it and opting for other optimisation routes instead (multi variant, Promo testing, Keyword targeting etc).

   Wrote a piece on it here for everyone to read.

   http://pglewis.co.uk/random-thoughts-of-an-internet-geek/2010/03/are-the-same-ads-haunting-your-internet-usage

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