MobilePhone Subscribers in the US (millions)
Rubin says that two trends are starting to materialize which should improve the cellphone as a platform for e-commerce. First, the wireless networks are getting faster. Second, the devices themselves are getting more sophisticated with text-entry options, larger, color screens, and built-in browsers that can better represent the design of a Web page.
According to eBrain, it appears that significant progress, either in functionality or education, will need to take place before consumers are interested in wireless shopping. Only 19% of consumers surveyed expressed interest in shopping on handheld devices, while the majority were either indifferent or not interested. However, 7% indicated they were very interested in such an ability, which bodes well for generating an early adopter base. One recurring theme in surveys on Internet commerce is convenience. In theory, extending this convenience to wireless and mobile devices should enable consumers to make electronic purchases anytime and anywhere.
US Consumer Interest in the Ability to Shop and Purchse Products Using a PDA, Mobile Phone or Other Handheld Device (% of respondents)
Yankee Group is somewhat more upbeat about the future of m-commerce, at least paid content. Early indications in the US are that carriers are seeing demand for content that takes advantage of advanced handsets such as ringtones and games. Yankee Group sees premium mobile content as a billion-dollar market in the US by 2006, more than ten times the size as that for remote commerce (such as accessing a Web site), and far in front of using the handset as a point-of-sale tool (as in punching in a code to release a candy bar from a vending machine).
US M-Commerce Transactions (millions)
2001 | 2002 | 2003 | 2004 | 2005 | 2006 | |
Premium Content | 1.0 | 10.7 | 67.6 | 155.6 | 467.4 | 1,089.6 |
Point of Sale Purchase | 0 | 0 | .7 | 2.8 | 11.7 | 33.5 |
Remote Purchase | .5 | 3.2 | 13.2 | 24.3 | 57.7 | 103.9 |
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