Facebook Sued For Selling Virtual Currency To Kids
The mother of an underage Facebook user has sued the company for allegedly refusing to refund money that her son spent on virtual currency for the in-app game Ninja
Saga.
Arizona resident Glynnis Bohannon says in her lawsuit that her son ran up hundreds of dollars purchasing Facebook Credits for use in Ninja Saga. She says she initially allowed her son to charge $20 on her MasterCard for the Facebook Credits. But after that first transaction, her son, identified in court papers as "I.B.," made hundreds of dollars worth of additional in-game purchases. She doesn't provide her son's age in the complaint, except to say he's a minor.
Bohannon alleges that the social networking service didn't initially specify that it would store her credit card information. She adds that I.B. "thought he was expending virtual, in-game currency" on his subsequent purchases.
She adds in her complaint that she left a telephone message with Facebook about the charges, but hasn't yet received a refund. Bohannon also says she wasn't able to find an email address for someone who could deal with her complaint.
A Facebook spokesperson said, "We believe this complaint is without merit, and we will fight it vigorously."
Bohannon quietly filed suit last month in state court in Santa Clara, Calif. Facebook transferred the case to federal court for the Northern District of California last week. Bohannon argues that she's entitled to a refund because California law allows minors to cancel contracts they enter into.
She also argues that Facebook deceived consumers by wrongly saying on its site that purchases of Facebook Credits were nonrefundable. "Facebook knew that minors were making such purchases, and that minors had the right to void such contracts if they so chose," she alleges, adding that the no-refund language was "specifically designed to induce [consumers] to believe they had no right to receive refunds, when in fact, they have such a right."
Bohannon is seeking an injunction banning Facebook from selling Facebook Credits to minors, or to disclose that minors have the right to cancel such purchases. She also is seeking damages for herself and other parents in similar situations.
Recent Online Media Daily Articles
-
Affiliate Channels Attract Global Buying, Tailored Marketing Programs June 18, 5:54 p.m.
The Internet continues to make the world smaller for affiliate marketers, but there are physical challenges ... -
Microsoft Rolls Out Ad Pano, Mobile Ad Format June 18, 3:03 p.m.
With the help of the broader ad industry, Microsoft this week is rolling out a mobile ... -
Kiip Debuts Self-Serve Option For Advertisers June 18, 2:23 p.m.
Mobile rewards network Kiip has added a self-serve option for advertisers aimed at attracting more small- and ... -
Mindshare Taps Elkins As Managing Director, Digital, West Coast June 18, 1:51 p.m.
Mindshare, part of WPP's GroupM, has tapped digital marketing veteran Amy Elkins to be managing director, ... -
Blogging Stake: WPP Invests In Muzy June 18, 9:12 a.m.
WPP has taken a stake in Muzy Inc., an early-stage micro-blogging service focused on mobile content ... -
MSN, Newsy Partnership To Debut June 18, 7:40 a.m.
MSN on Tuesday is expected to announce a partnership with mobile-focused video news network Newsy. Similar to ... -
ZO Shaves Global Ad Outlook: Says Internet, Especially Mobile, Will Be Greatest Growth Engines June 18, 7:34 a.m.
The global ad economy now is expected to expand only 3.5% this year, according to the ... -
Google Enhanced Campaigns Increase Cost Per Click June 18, 12:05 a.m.
Search advertisers will need to learn how to compensate for rising costs per click as Google ... -
Publicis Groupe's VivaKi Influences Mass Relevance Social Road Map June 17, 9 p.m.
VivaKi Ventures has gained input into Mass Relevance's product road map to influence features and functions ... -
Facebook: Sponsored Stories Settlement Gives Users 'Windfall' June 17, 6:04 p.m.
Facebook is asking a federal judge to grant final approval to a $20 million deal that ...


1 comment on "Facebook Sued For Selling Virtual Currency To Kids".
Leave a Comment