Customer Search Service Still Matters

KISSmetrics, Wednesday, November 7, 2012 9:31 AM
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Zach Bulygo explains why understanding expectations is important to improve customer service, including knowing pricing and nuances about the specific job. It may seem easy, but serving up great customer service requires communication between the client and the company. Bulygo provides a short checklist to keep marketers on track, and provides examples of how to tap into social sites to improve satisfaction.

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