Salesforce.com is getting serious about Web analytics with Wave -- a new service that the entire industry saw coming. “It was one of the worst kept secrets in technology, as just about everyone
I talked to knew about this,” TechCrunch’s Ron Miller writes. Either way, “the general consensus is that this is something that Salesforce had to do, even though the market is
crowded with competitors and they are very late to the game.”
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