Software Glitch, Hurricane Prove Double Whammy For Hispanic Ratings

In a glitch it said was related to an "internal software upgrade," Nielsen Media Research late Wednesday informed clients it would delay the release of Hispanic TV ratings for Tuesday, Nov. 1. Nielsen did not disclose the nature of the glitch, but said it resulted in "an incomplete collection of data" for that day, adding that it does not expect the problem to happen again.

Nielsen error, which affects both national and local ratings, would contribute to indefinite delays for some markets.

The software problem is a double whammy for some key Hispanic markets, which were already impacted by power outages related to Hurricane Wilma. Nielsen said New Orleans, Miami-Ft. Lauderdale, Miami Hispanic, West Palm Beach-Ft.Pierce, and Ft. Myers markets will "remain excluded due to lower than normal in-tabs resulting from the recent hurricane activity."

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