Edelman's bipartisan team feels that image is crucial for drawing
customers, smoothing the way for new stores in urban areas and beating back legislation that would raise costs. Michael Deaver, a former chief of staff for President Reagan who is now an Edelman vice
chairman, compares the effort to a supporting a candidate's run for the presidency. "It's a win-or-lose campaign," he says.
Edelman orchestrated a 49-state rollout when Wal-Mart decided to sell an array of generic drugs for $4 a prescription and organized a grassroots group called Working Families for Wal-Mart. But it had to scramble when the leader it helped recruit, Andrew Young, made derogatory comments about ethnic shopkeepers and was forced to resign.
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