The large-scale adoption of mobile payments faces customer sat issues on two fronts. Any mobile payments discussion generally involves the issue of why a consumer would pay via mobile device, since credit cards and cash work fine enough. But there's another side of the coin, focusing on merchant acceptance and implementation. ...Read the whole story
Almost a third (32%) of digital businesses will spend $1 million or more on mobile operations this year compared to 24% in 2012. With most working with budgets under $1 million, 38% of 145 executives surveyed in the first quarter feel they don't have enough to fund their mobile efforts to be successful. ...Read the whole story