Commentary

Unloved. But Effective.

In a review of "The Chaos Scenario," Bob Garfield's new book (which he generously says is "a well-researched descent into what [Bob] gleefully sees as the fragmentation of mass media on a global scale") Jeff Goodby writes on Ad Age.com: "Well, as you always kind of suspected, Bob Garfield hates advertising. He even thinks it will die, at least in its mass-appeal form. And big deal, he'd say. People hated that crap anyway."

While it is amusing to think that the primary reviewer of ad creative for Ad Age hates advertising, I can't say for certain that Bob Garfield doesn't speak for everyman. Given the fact that twenty-five years ago it was estimated that people were exposed to 1500 messages per day, and now it's up to 5,000 ad messages a day (I read that somewhere really important like the New York Times, but don't quote me because nobody really has a clue what the real number is), small wonder people hate them.

Hating ads has a rich history. In fact, in 1759 Samuel Johnson whined: "Advertisements are now so numerous that they are very negligently perused, and it is therefore become necessary to gain attention by magnificence of promises, and by eloquence sometimes sublime and sometimes pathetic."

Let's see where do we place the blame? That if the industry had its way, the entire surface of the earth would be covered by ads? Remember how shocked we were that there were so many brand names plastered in 2001: a Space Odyssey (1968)? Now, that seems like quaint restraint. You get the feeling that if you stand still for too long in a public place someone wwill run up and tattoo an ad on your forehead (been there, done that).

Certainly network TV has not done audiences any favors by eating up a third of every hour with commercials. I am floored (as I high speed past them) how many ads are squeezed into a pod these days. Forget recall, can you even remember what show you were watching? The recession has taken a big bite out of magazine ads, but replacing full pages with crappy little 8th of a page units only makes you feel like a schmuck for paying over $5 at newsstand for the issue. Not to mention the desperate chase for ad dollars that now has marketing messages running on covers.

I realize that it is a highly troubled business, but once you get used to commercial free satellite radio (which by the way, if you have a subscription for your car, you can also access all 200+ channels online all day and night) you will never listen to another radio ad as long as you live. Too many, too loud and massively stupid scripts.

Now all of the attention has turned to online advertising with nay-sayers claiming it a disaster zone because of low click through rates for banners, ad blockers and a fair amount of accounting fraud. In the other corner are happy advertisers who are getting ads at fire-sale rates and learning more about their customers than ever before in history. Something the FTC is looking into with an arched brow.

Line up 100 people and 99 of them will say they hate advertising. The public annually ranks advertising as a profession somewhere between serial killers and mortgage brokers. But somehow, for reasons they don't even understand themselves, they reach for one brand over another one. They bring ads into stores to show the clerks what they'd like. They quote ad copy in conversations (or taunts). They hum ditties written to be remembered and associated with brands. They click through from the impression level to actual purchase. They call the 8oo number. They search for products by their brand names. They place cents-off coupons on the check-out counter. They quote from ads trying to impress sales retailers with their insider product knowledge. They post ads in their social media space and send them to friends. They send in the little reply cards.

Too bad Garfield isn't one of them.

5 comments about "Unloved. But Effective.".
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  1. Bill Mccloskey from Only Influencers, September 11, 2009 at 11:24 a.m.

    Well, I've noticed that no one hates advertising as much as someone in the advertising industry. It is also important to remember that Bob is building a personal brand: outrageous curmudgeon. The book drives up the speaking opportunities. The more controversial, the more people will pay to hear you speak. Everything is show biz. It is best to keep that in mind when looking for actionable data or determining where to put your bets.

  2. Jason Krebs from Tenor/Google, September 11, 2009 at 12:27 p.m.

    nice perspective George. I've also always thought that advertising is in a diff place in the public's mind than others because everyone see's it and can react to it positively and negatively. it's out there for all to see. you've never heard someone say, "hey i heard about that tax return you did." or "great job negotiating that contract." But everyone can readily point out good and bad ads.

  3. George Simpson from George H. Simpson Communications, September 11, 2009 at 1:43 p.m.

    Jason I saw your tax return, I thought it was highly creative. G

  4. Mickey Lonchar from Quisenberry, September 11, 2009 at 5:32 p.m.

    Generalizing that "all people hate advertising" is like generalizing that "all kids hate vegetables." People don't hate "advertising"; what they hate are "interruptions," and unfortunately, that's exactly what a lot of advertising is.

    If you've ever been entertained by the Geico cavemen, the Budweiser "Real Men of Genius" or the "Hi-I'm-a-Mac" guy, you've seen that advertising doesn't have to be a turn-off. And if Bob Garfield is so convinced advertising is never going to be more than interruption, how does he explain the millions of viewers who tune into the Super Bowl just to watch the commercials?

    Instead of lashing out at "advertising," Garfield should lash out against "stupid advertising"--the dreck that talks down to viewers, are filled with mindless corporate pap and are as entertaining as bamboo under the nails.

    http://www.quisenblog.com

  5. Tim Orr from Barnett Orr Marketing Group, Inc., September 11, 2009 at 6:56 p.m.

    It was also Samuel Johnson, who while conducting the sale of a brewery said, "We are not here to sell a parcel of boilers and vats, but the potentiality of growing rich beyond the dreams of avarice." Nobody hates advertising. As Howard Gossage put it, "Nobody reads ads. People read what interests them. Sometimes, it's an ad." Or, consider that there is no "junk" mail, only mail that doesn't interest you. Unless the product itself is rock-bottom lowest common denominator, no product can be of interest to everybody. Hence, neither can its advertising. People who insist they hate advertising are the same snobs who insist they never watch TV. And TV watching keeps going up and up and up, while more and more people claim they never watch. People don't always tell the truth, don't you know?

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