Commentary

Public Hotspots Increase for On-The-Go Users

According to the recently released JiWire Q4 2009 Mobile Audience Insights Report, looking at device use and consumer adoption of Wi-Fi and browsing behavior, the use of Wi-Fi enabled mobile devices in public hotspot locations continues to increase. 56% of respondents report they connect via their smartphone or other mobile device, and for 14% a mobile device is the primary means to connect to public Wi-Fi. 

This Insights report provides a snapshot of usage trends and audience data over public Wi-Fi for the fourth quarter of 2009, for the total number of locations  at the end of the reporting period according to the JiWire hotspot registry of over 289,000 public Wi-Fi locations in 140 countries. JiWire projects a 15% increase in free Wi?Fi locations in the U.S. this year, which will bring free Wi-Fi to 52% of the total number of public Wi-Fi locations.

The overall growth of public Wi?Fi locations since 2004 is 439%, with a worldwide quarter-over-quarter growth throughout 2009 of 21.9%, and a growth of 2.6% in the fourth quarter.

Growth in Worldwide Public Wi-Fi Locations (000)

Year

Wi-Fi Locations

2004

53.7

2005

93.0

2006

132.1

2007

219.7

2008

237.5

2009

289.5

Source: JiWire, December 2009

The U.S. accounted for 26% of worldwide growth in Q4 2009, while the Top 10 U.S. Cities maintained their ranking from Q3 to Q4 2009. The fastest growing cites in the Top 10, Q4, were in the southern half of the U.S., and all had quarter-over-quarter growth that exceeded 1%.  

Top 10 U.S. Cities for Public Wi-Fi (Q4 2009)

Rank

U.S. Cities

# of Locations

Q3 Rank

% Change (from Q3)

1

New York City

887

1

+0.9%

2

San Francisco

869

2

?0.5%

3

Chicago

794

3

+0.1%

4

Houston

643

4

+3.9%

5

Seattle

608

5

?0.5%

6

Los Angeles

514

6

+1.6%

7

Atlanta

467

7

+2.6%

8

San Diego

451

8

+1.8%

9

San Antonio

429

9

?0.7%

10

Austin

425

10

+1.7%

Source: JiWire, December 2009

David Staas, senior vice president, marketing, of JiWire, says "With the proliferation of mobile devices, more people are accessing the Internet outside their homes and offices, whether on a mobile phone, netbook or even a gaming device... over 890 million new Internet enabled wireless devices are expected to ship this year alone... revolutionizing how people integrate media into their daily lives... "

Nearly half of users make purchases online while out of the home and office, and are doing so on a broad range of devices.

Mobile Audiences Device Use to Stay Connected (Q4, 2009)

Device

% of Users

Laptop

83%

Mobile device (eg: phones)

56

Netbook

10

Gaming device

7

MP3

7

eBook

4

Camera

3

Source: JiWire, December 2009

Public Wi-Fi is becoming more pervasive with a 21.9% growth in locations in 2009, says the report. Additionally, overall Wi-Fi usage continued to grow, with an 8.2% increase in Q4 alone. Travelers took advantage of free Wi-Fi sponsored by Microsoft (Bing) and Google over the holidays. These campaigns contributed to an increase in usage at airports and cafés by 26% and 22.9% respectively in Q4.

North American Public Wi-Fi Visits (Q4, 2009)

Venue

% Change in Visits (Q3-Q4 2009)

Hotels

+1.3%

Airports

+26.0

Cafes

+22.9

Other

+12.1

All venues

+8.2

Source: JiWire, December 2009

 Further contributing to the increase in Wi-Fi use is the general shift from data cards to Wi-Fi. According to the Pew Internet and American Life Project, 9% of laptop users made the switch to Wi-Fi in the second half of 2009, notes the report.

US Laptop Owners Connecting Wirelessly, 2009

Connection Method

% Market Q4,2009

Wi-Fi Only

72%

Wi-Fi and Data Cards

11

Data cards only

17

Source: Pew Internet & American Life, 2009

 When surveyed, the on-the-go mobile audience revealed they are avid online shoppers and most likely to shop online for convenience:

  • 90% make purchases online
  • 49% make purchases online while on the go
  • 47% use the Internet as their primary source for making a purchase
  • Internet stores, such as Amazon and eBay, are the most popular shopping destination with on-the-go audiences
  • In December, the most frequently visited Web site categories were news, search engines and social networking

JiWire concludes with the hope that this report effectively highlights market trends for advertisers. 

For more information about the report, with charts and graphs, please visit JiWire here.

1 comment about "Public Hotspots Increase for On-The-Go Users".
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  1. Dean Fulford, March 12, 2010 at 10:40 a.m.

    I truly enjoy reading and learning from your research material. I, and many others would enjoy it more were you to include NAFTA (North American Free Trade Agreement) members in your results.

    Trade Borders are disappearing and it is important to our respective global strategies to understand not only the differences but the similarities in our targeted markets.

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