Study: Paid Search Boosts Invisible Organic Campaigns

The daunting task for search marketers to understand the relationship between paid and organic search campaigns could become easier. Some critics argue that paid search cannibalizes revenue from organic listings, but a year-long study between Resolution Media, Kenshoo and Hewlett-Packard disagrees. Paid search not only fills gaps as organic listings drop on the first page, but is also the only viable option when organic results fall off the first page.

Paid-search ads alongside organic listings in position two through five receive two out of every three clicks from the search engine results page (SERP). It's more dramatic when organic results are well below the fold in positions six through 10, with paid search responsible for nine out of 10 clicks to the Web site.

The study analyzes the relationship between paid and organic search marketing for a major U.S. retail division of Hewlett Packard (HP). The dataset covers millions of visits for each of the paid and organic channels and addresses more than $10 million in direct online sales conversion revenue for each.

The HP paid-search campaigns analyzed for the study, compared with organic, drove 3.2% higher Net Revenue per Visit (NRPV), defined by subtracting paid cost per visit from paid revenue to make it directly comparable to organic revenue.

The research attempts to answer whether paid or organic drive more clicks and revenue, and if there is more incremental value in one vs. the other for top keyword positions. It also attempts to determine the correlation between rank positions for first-page organic listings, how paid-search strategies can best complement the exposure, the value of paid search when organic results do not appear on the first page, and how do results vary between brand and non-brand terms?

Even when organic results fall in the first position, consumers still click on the paid-search ad. In the HP study, when a paid listing appears on a SERP with the top organic listing for the same keyword, the search garners 60.4% of the clicks, while paid search gets 39.6%. Paid search's NRPV is slightly higher than Organic, so Net Paid Revenue Share rises to 41.6% of total revenue.

Paid search is the only visible option when organic rankings fall off the first page. Click share is about even when organic results appear on the first page, but paid search garners 93.1% of search engine clicks from the same keyword when organic results do not appear on the first page.

The eBay study on the effectiveness of paid-search advertising on organic claimed that brand keyword ads provide no short-term benefits and negative return on investment. The eBay study found for its own brand terms that paid search was ineffective and a negative cost compared with relying on organic queries alone.

When it comes to non-brand terms, paid-search campaigns outpace the performance of organic search with 77.2% click share and 70.3% Net Revenue Share. More than two-thirds of all clicks and Net Revenue are generated by paid search for non-brand keywords.

The study also makes a list of recommendations that marketers can follow. Resolution Media and Kenshoo analyzed the period from Feb. 28, 2012 through March 1, 2013, with U.S. campaign performance of the HP's Imaging and Printing Group (IPG).

"Stacks of Money" photo from Shutterstock.

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1 comment about "Study: Paid Search Boosts Invisible Organic Campaigns".
  1. Kraig Smith from PReturn Inc. , September 26, 2013 at 10:13 a.m.
    The complete report, entitled The Search Sandbox: Paid plays well with Organic, can be downloaded at www.ResolutionMedia.com/us/white-papers/SearchSandbox or www.Kenshoo.com/SearchSandbox.