Commentary

Internet Bumps Trade Publications

According to the recent Starch Information Sources Study, sponsored by The Canadian Business Press to measure the effectiveness of specialized business publications versus other information sources, the Internet has become the disrupter among the major trade publications in virtually every industry sector.

And, recognizing that Canada is generally a microcosm of the U.S. marketplace, it is hoped that the data developed in this study bear a relationship to trends in the U.S. to assist in market and media planning.

The study included combined unduplicated circulation of the 58 major individual publications serving the seven industry sectors of Manufacturing, Retail, Automotive & Trucking, Information Technology, Resources & Construction, Agriculture and Travel/Tourism. The research shows that the B2B industry is still ranked in the top two of information sources, falling just behind the internet in five of the seven sectors.

Business and professional publications provide reliable, industry?specific news and information as well as being repositories of knowledge on the sectors they cover and are the ultimate targeted medium. Their raison d'être is built on reaching and serving highly specialized targeted groups of Canadians in business, agriculture and the professions. Since this type of business media is so carefully targeted to specialized audiences, many people are simply unaware of its existence or of how broad the industry really is, notes the report.

Across seven diverse industrial sectors and fourteen different media and information sources, there are seven principal sources that are highly valued and relied upon by business decision makers. Six of these are identified as traditional business?to-business media: 

  • Specialized Business Publications
  • Salespeople 
  • Trade Shows
  • Direct Mail 
  • Conventions & Seminars
  • Business Directories

The seventh principal business?to?business information source, the Internet, has shown spectacular growth in influence since first evaluated in 1996. The Internet showed a significant 23 percentage point gain since 2004, which launched it into the top position. Trade shows have shown a gain of 11 percentage points since 2004, and are tied in their overall rating with Specialized Business Publications. Conventions/Seminars showed a gain of 6%.

Percent Reporting Internet Very Useful

Rank ‘10

B2B Information Source

1996

2000

2004

2010

1

Internet

22%

53

53

76

2

Specialized Business Publications

66

66

69

67

3

Trade Shows

60

60

56

67

4

Conventions/Seminars

49

49

50

56

5

Salespeople

58

55

50

51

Source: Starch Research, March 2010

 The following table shows the "Very Useful" Rating and Ranking (out of 14) for the Internet from 1996 to 2010.

Internet Growth in Importance by Market Sector (%  Responding Very Useful)

  

1996

2000

2004

2010

Market Sector

Rating

Rank

Rating

Rank

Rating

Rank

Rating

Rank

Computers & Technology

53%

4

82

1

83

1

90

1

Resources & Construction

15

8

56

5

59

3

85

1

Manufacturing

18

8

55

4

57

3

79

1

Automotive & Trucking

9

14

38

6

46

4

69

1

Retail

13

12

32

6

46

4

 63

2

Agriculture

?

?

27

9

40

9

66

3

Travel & Tourism

?

?

?

?

?

?

78

1

Source: Starch Research, March 2010

 The Computer & Technology sector naturally places the highest value on the Internet. Other sectors however have been quick to adapt to the technology and the Internet's usefulness. Even markets that have traditionally relied on more frequent face?to?face contact now use the technology extensively.

Importance of Computer and Technology by Market Sector

Market Sector

2004

2010

Gain (% points)

Resources & Construction

59%

85

+26

Manufacturing

57

79

+22

Automotive & Trucking

46

69

+23

Retail

46

63

+17

Agriculture

40

66

+26

Source: Starch Research, March 2010

 

 

 

 Major contributors to the extensive growth of the Internet since 2004 have been the publishers who have embraced the technology and added value to their brands and marketers who have used business publication advertising to generate website traffic. While usefulness ratings vary according to the type of industry, Business Publications are rated second or third in all seven markets measured.

Rating and Ranking of Business Publications by Industry (% of Respondents)

Industry

Very Useful

Average Rating (out of 10)

Rank

Agriculture

77%

7.5

2

Manufacturing

69

7.1

2

Resources & Construction

66

6.8

2

Retail

63

6.8

2

Automotive & Trucking

63

6.8

2

Travel & Tourism

69

7.3

3

Computers & Technology

66

7.0

3

Source: Starch Research, March 2010

 Salespeople have dropped from third to fifth in ranking. There has been a steady decline since 1996. While Agriculture, and to a lesser degree Automotive & Trucking, show a gain over 2004, the importance of Salespeople has dropped in every other market, particularly Resources & Construction.

New technology and the high cost of managing a sales force have resulted in fewer sales representatives and a corresponding drop in their usefulness rating and particularly, their ranking. However, there is still an important need for personal contact and this is reflected in the increase in the value of Trade Shows and the steady numbers for Conventions/ Seminars.

Percent Rating Salespeople ‘Very Useful' by Industry

Industry

1996

2000

2004

2010

Difference2004 ? 2010

Agriculture

? %

46

39

54

+15

Automotive & Trucking

54

50

51

53

+2

Computers &Technology

43

40

47

45

?2

Manufacturing

64

59

57

50

?7

Resources & Construction

64

59

58

42

?16

Retail

65

68

69

60

?9

Source: Starch Research, March 2010

Website Usage 

  • 80% directly searched for and visited a website belonging to a specific supplier or manufacturer. 
  • 70% visited a website belonging to a specialized business publication or business newspaper. 
  • 68% visited a website belonging to a supplier or manufacturer through a link on a publication's website. 
  • 58% visited a supplier or manufacturer website based on an ad in a specialized business publication. 
  • 61% visited a supplier or manufacturer website based on an article or new product announcement in a specialized business publication.

After visiting a business related website, 90% of respondents took one or more actions:

  • 72% made an inquiry 
  • 71% sourced a supplier or product 
  • 50% made a purchase 

Importance of Information Source For ALL MARKET SECTORS, (2010 Ranking)

 

2010

Information Source

Very Useful

Average

Rank

The Internet

76%

7.6

1

Specialized Business Publications or Industry Newspapers

67

7.0

2

Trade Shows

67

7.1

2

Conventions/Seminars

 56

6.3

4

Salespeople

51

6.2

5

Direct Mail

39

5.5

6

Business Directories

32

4.9

7

General Business Publications

31

4.9

8

Daily Newspapers

30

4.5

9

Specialty Television

21

3.6

10

News Magazines

19

3.7

11

Network Television

18

3.7

12

Radio

18

3.4

12

General Interest Consumer Magazines

17

3.4

14

Source: Starch Research, March 2010

  Survey results are based on a total of 693 respondents who are involved in developing specifications, selecting suppliers or approving expenditures for their company or business. Each Information Source was rated on a numeric scale, where ‘0' was Not At All Useful and ‘10' was Very Useful.

Tables in the report show: 

  • Summary scores where Very Useful refers to respondents who answer 7, 8, 9 or 10 on the rating scale. 
  • The average rating based on the entire scale (0 to 10). 
  • The ranking (from 1 to 14) from the most useful to the least useful information source. 
  • A comparison to the results of the Information Sources studies conducted in 1996, 2000 and 2004.

 

For additional information, please visit the CBP here.

 

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