Starcom Monitors Social Chatter About TV Shows, Ads

by , Dec 20, 2011, 1:20 PM
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Starcom MediaVest Group has a signed a deal with analytics company Bluefin Labs to utilize the latter’s tech platform to monitor social media chatter about TV shows and ads.

The agency said it believes the Bluefin platform will help it make more informed media planning and buying decisions for clients, as it enables real-time monitoring of social media conversations.

It’s not the first time Starcom has used a tech firm to monitor such activity, and the agency is not the first to use Bluefin either. Last year, WPP’s MediaCom used a Bluefin monitoring platform, although an agency rep said that it has opted not to continue usage. Other agencies use different tech platforms in efforts to achieve similar results.

A Starcom rep noted that it has used other monitoring sources, including Networked Insight and Nielsen BuzzMetrics, among others. But the rep said the agency believes Bluefin provides “more advanced” techniques.

As part of the agreement, SMG said that the Bluefin Signals analytics platform will be integrated with proprietary SMG systems that the shop uses to analyze media and make planning decisions.

“Understanding the cause-and-effect relationship between paid and earned media is a challenge,” stated Kate Sirkin, EVP, Global Research Director, Starcom MediaVest Group. “Bluefin Labs’ data provides us with an incredibly valuable new dataset to evaluate this relationship and then gives us the ability to apply this understanding to maximize media investments for our clients.”

Starcom said that Bluefin Signals provides data and analysis of social media responses to more than 346,000 individual TV telecasts airing across all television dayparts and programming genres. For media planners, the platform helps find placements on TV where brand receptivity and engagement is highest, the agency said.

Other media shops use similar techniques.

Last year, Interpublic Group's Initiative created a social-media solutions division called PropheSee. The unit has tools to monitor conversations on social media and other online platforms about TV shows, ads and an array of other cultural goings on. PropheSee also monitors what consumers are saying about client brands. 

1 comment on "Starcom Monitors Social Chatter About TV Shows, Ads".

  1. Alan Schulman from SapientNitro
    commented on: December 21, 2011 at 2:13 p.m.
    Steve: Interesting moves in the program monitoring space to be sure. For the record, Initiative was way out front on this one as far back as 2003. Under the aegis of their former EVP of Research, Stacey Lynn Koerner, Initiative launched PropheSee as a product way back in 2003/2004 to aid advertisers pre-upfront as to which fall shows were trending with the most social buzz/proclivity to watch. Back then, PropheSee leveraged blended metrics from TV Tracker, Trendum (now part of Nielsen Buzz Metrics) as well as Initiatives' internal quant staff. We built the analytics dashboard for it. This product long pre-dated the emergence of social media platforms like FaceBook, Twitter or GetGlue or even today's automated software platforms like BlueFin. My how far we've come.

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