Effective Content Marketing
According to new research from Marketing Profs and the Content Marketing Institute, 86% of B2C marketers in North America are using content marketing, employing 12 individual tactics on average. But B2C content marketers are struggling with the effectiveness of their content marketing, says the report.
Highlights of the "B2C Content Marketing: 2013 Benchmarks, Budgets, and Trends—North America" study include:
- B2B marketers use social media more often than their B2C counterparts. However, B2C marketers consider it more effective
- On average, B2C marketers use four social media platforms, compared with the five used by B2B marketers.
- On average, 28% of B2C marketing budgets are allocated to content marketing, and 55% of consumer marketers plan to increase their content marketing spend
In general, the larger the B2C company, the more tactics used. Companies with 10,000 or more employees use an average of 16 tactics, whereas the smallest companies use an average of 10. Compared with their B2B counterparts, B2C marketers use more mobile content, mobile apps, print magazines, and print newsletters; however, B2C marketers use far fewer case studies, whitepapers, webinars/webcasts, and research reports.
|
B2C Content Marketing Usage | |
| Tactic | % of Respondents |
| Social media (xcpt blogs) | 84% |
| Attitudes on website | 84 |
|
eNewsletters | 78 |
| Videos | 70 |
| Blogs | 69 |
| In-person events | 63 |
| Articles on other sites | 61 |
| Mobile content |
43 |
| Mobile apps | 42 |
| Print magazines | 42 |
|
Microsites | 41 |
| Branded content tools | 40 |
| Case studies | 38 |
| Print newsletters | 37 |
|
Infographics | 33 |
| Research reports | 33 |
| Licensed/syndicated content | 33 |
| Books | 32 |
| Webinars/webcasts | 32 |
| Digital magazines | 29 |
| eBooks | 28 |
| Annual reports | 28 |
| White papers | 28 |
|
Podcasts | 26 |
| Virtual conferences | 21 |
| Games/gamification | 17 |
| Source: NCM/Marketing Profs, November 2013 | |
Lack of budget is the challenge most cited by B2C content marketers: 52% (vs. 39% of B2B content marketers). Nearly an equal proportion cite producing enough content (51%) and producing the kind of content that engages (49%) as challenges they face.
The Top 3 biggestchallenges cited by B2C Marketers are:
- B2C marketers said lack of budget is their biggest challenge (vs. 14% of B2B marketers).
- 15% said producing enough content is their biggest challenge (vs. 15% of B2B marketers).
- 15% said producing the kind of content that engages is their biggest challenge (vs. 18% of B2B marketers).
| Biggest B2C Content Marketing Challenge | |
| Challenge | % of Respondents |
| Lack of budget | 23% |
| Producing enough content | 15 |
| Producing engaging content | 15 |
| Lack of knowledge, training, resources | 10 |
| Inability to measure effectiveness | 8 |
| Lack of buy-in/vision | 8 |
| Lack of integration across marketing | 6 |
|
Producing content variety | 5 |
| Finding content marketing professionals | 2 |
| Source: NCM/Marketing Profs, November 2013 | |
B2C marketers and B2B marketer agree on the primacy of in-person events as a content marketing tactic: 62% of B2c marketers say it's an effective tactic, as do 67% of B2B marketers. More B2C marketers than B2B marketers rank social media as "effective" or "very effective": 57% of B2C marketers vs. 49% of B2B marketers.
More B2C marketers than B2B marketers rank print materials (magazines as well as newsletters) as "effective" or "very effective": 51% of B2C marketers vs. 34% of B2B marketers for print magazines, and 42% of B2C marketers vs. 28% of B2B marketers for print newsletters.
| Effectiveness of Tactics (B2C Users) | ||
| Tactic | Believe Effective |
Believe Less Effective |
| In-person event | 62% |
38% |
| eNewsletters | 62 | 38 |
| Videos | 61 | 39 |
| Blogs | 57 | 43 |
| Social media xcpt blogs | 57 | 43 |
| Webinars/webcasts | 56 | 44 |
| Branded content tools | 55 | 45 |
| eBooks | 54 | 46 |
| Articles on website | 53 | 47 |
| Virtual conference | 52 | 48 |
| Print magazines | 51 | 49 |
| Source: NCM/Marketing Profs, November 2013 | ||
The average share of marketing budget spent on B2C content marketing is 28% (on average, B2B marketers allocate a bit more: 33%). 55% of B2C marketers say they will increase their content marketing spend over the next 12 months.
| B2C Content Spending (Next 12 Months; % of Respondents) | |
|
Expectation | % of Respondents |
| Increase | 45% |
| Significantly increase | 10 |
|
Remain same | 31 |
| Decrease | 2 |
| Significantly decrease | 1 |
| Unsure | 11 |
| Source: NCM/Marketing Profs, November 2013 | |
B2C marketers use an average of four social media sites to distribute content, whereas B2B marketers use an average of five. B2C marketers most often use Facebook, whereas B2B marketers most often use LinkedIn.
| Social Media Sites Used (% of B2C Marketers) | |
|
Site | % of Respondents |
| | 90% |
| | 69 |
| YouTube | 65 |
| | 51 |
| | 41 |
| | 35 |
|
All others | < 14% each |
| Source: NCM/Marketing Profs, November 2013 | |
Concluding, the report says the most effective B2C content marketers:
- Spend a higher percentage of their marketing budget on content marketing
- Use more tactics and distribute content on more social networks
- Tailor content to specific profiles/personas more frequently
- Are far less challenged in terms of producing engaging content
- Are less challenged with lack of buy-in/vision from higher-ups
For more information about the study from CMI, please visit here.
Recent Research Brief Articles
-
Optimize Format For Effective Multi-Media Viewing May 17, 6:15 a.m.
According to a new report from Brand Perfect, considering global publishing for a digital generation, sales ...
-
High Entertainment Spenders Account For 70% Of Home Entertainment May 16, 6:15 a.m.
According to Nielsen’s U.S. Entertainment Consumer Report, consumers in households earning an average annual income of ...
-
Travel Pumps The U.S. Economy May 15, 6:15 a.m.
According to a recent report from Roger Dow, President of the U.S. Travel Association, on how ...
-
Smartphones and Tablets, Though Mobile, Require Separate Ad Approach May 14, 6:15 a.m.
According to an industry analysis by Adobe Digital Index, mobile devices have changed the way consumers ...
-
U.S. Still Largest Digital Out-of-Home Market; China Chases May 13, 6:14 a.m.
According to a new report from PQ Media, the Global Digital Out-of-Home Media Forecast 2013-17, global ...
-
Online Event Attendance Trending Up; Chat and Moderators Popular May 10, 6:15 a.m.
A new report conducted by the Virtual Edge Institute, commissioned by Freeman, shows that attendees are ...
-
Mobile Devices Make Anywhere a Workplace for SMBs May 9, 6:15 a.m.
According to the results of The Sage SMB Survey on Mobile Devices, laptops (80%) and smartphones ...
-
Targeted Or Random; How Do You Like Your Ads? May 8, 9 a.m.
According to a new study by Zogby Analytics for the Digital Advertising Alliance, 40.5% of respondents ...
-
Americans Fed Up With Bad Ads May 7, 6:15 a.m.
According to InsightsOne, with Harris Interactive, Americans Are Fed Up With Bad Ads, 87% of American ...
-
9.9 Billion Video Ad Views In February May 6, 6:15 a.m.
According to comScore, 178 million Americans watched 33 billion online content videos in February, while the ...

Center for Media Research
1 comment on "Effective Content Marketing".
Leave a Comment