Commentary

Facebook's WCA Crushing FBX In Click-Through Rates

Facebook recently removed over a dozen companies from its official Facebook Exchange (FBX) partner list -- though some of those partners remain connected to FBX behind the scenes. The move to decertify roughly half of its connected partners “made sense for Facebook, and it makes sense for brands too, because FBX performance is abysmal,” asserted one industry expert.

Why exactly Facebook kept some partners connected behind closed doors is less clear, wrote AdExchanger, which initially published the existence of those “shadow partners.” One theory is that Facebook wants to urge them to spend more to earn the right to be revealed as an official partner.

But new data from Kinetic Social backs up the assertion that FBX performance is “abysmal,” and gives more insight into why Facebook is downplaying the exchange.

Kinetic says click-through rates on FBX have been relatively flat for nearly two years, while click-through rates for ads delivered through Facebook’s Website Custom Audiences (WCA) “have skyrocketed since last summer.”

The new data notes that WCA click-through rates are above 1.5%, while FBX rates are well below 0.25% -- actually hovering closer to 0.12%.

Kinetic is an ad tech company that brands and agencies use to run social campaigns across Facebook and Twitter. The data is collected from those campaigns.

To some degree, it’s comparing apples to oranges. FBX handles only desktop display advertising, while WCA spans both desktop and mobile. To be fair, FBX was created for the sole purpose of allowing for retargeting on desktop display, but since then Facebook has built out its own retargeting options -- namely WCA and new APIs.

Nevertheless, the data from Kinetic helps explain why Facebook has scaled down FBX -- and it’s not just because Facebook now has other options at its disposal. The poor performance of FBX may also explain why Facebook has recently given only lukewarm endorsements of the exchange.

3 comments about "Facebook's WCA Crushing FBX In Click-Through Rates".
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  1. Tara Santoro from LiveIntent, April 3, 2015 at 12:46 p.m.

    Is this just solely based on CTR? What about attribution? I'm sorry but CTR is an antiquated measurement, need to back that up with additional measurement studies.

  2. Christine Benoit from Peloton Media, April 6, 2015 at 2:19 p.m.

    I agree with Tara.
    FBX's CPM's are $0.25 - $0.50 which will always lead to a very low CTR, but you usually get a CPC of $1 - $3 which isn't really all that bad! Also, the inventory is 100% viewable... where else can you get 100% viewable for $0.25 - $0.50 CPM???

    If the WCA traffic is getting CTR's of 1.5%, then the CPM must be much higher. It would be better to compare the CPC averages.

  3. Bobby V from BVM, April 7, 2015 at 1:35 a.m.

    We are finding other ways to get the same results as WCA at a lower cost. For example we use retargeting and autoplay video banners (320x100, 320x50) on mobile web. We see similar KPIs to those described here for WCA. We use Addroid video banners and buy through network/RTB, sometimes direct. There are other ways than Facebook...

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