Viacom Apologizes For Attacking Time Warner

Viacom's advertising against Time Warner seemed to do its job--perhaps too well. The media giant issued an apology Friday for print ads attacking Time Warner Cable over the companies' carriage dispute--ads that ran a day after a tentative settlement had been reached.

The ads ran in a least five markets--New York, Cleveland, Orlando, Fla., Dallas and Raleigh, N.C.--in Jan. 2 editions of newspapers, including The New York Times, a day after Viacom and Time Warner had resolved their dispute, which kept some 19 Viacom channels on Time Warner systems, the second-biggest U.S. cable operator, with nearly 13.3 million basic cable subscribers.

Viacom put the blame on the New Year's Day holiday timing of the newspaper buys. Philippe Dauman, president/CEO of Viacom, said: "We apologize to Time Warner Cable and our viewers for any inconvenience or confusion these ads have caused. We look forward to continuing our positive and productive partnership with Time Warner Cable well into the future."

advertisement

advertisement

On Tuesday, Viacom threatened to pull all 19 MTV Networks channels at 12:01 a.m. on New Year's Day, when the previous carriage agreement with Time Warner Cable expired, unless the cable operator agreed to an increase of about 12% or 23 cents per subscriber per month. Shortly after New Year's Eve, on Thursday, Viacom and Time Warner Cable jointly announced that they had reached a tentative agreement on carriage.

Viacom complained that the monthly cable subscriber fees it gets from Time Warner were not compensatory to the actual viewership those channels deliver to Time Warner. Viacom says 20% of Time Warner's TV viewing time has its viewers watching Viacom networks, but that its fees only amount to less than 2.5% of what Time Warner generates from its average customer.

1 comment about "Viacom Apologizes For Attacking Time Warner".
Check to receive email when comments are posted.
  1. S.e. Olson from Why We Watch, January 5, 2009 at 10:58 a.m.

    What about an apology to the countless other subscribers to other cable & satellite companies who saw the 'call Time Warner or you'll lose your channels' crawl? That crap cluttered up confused and angered more than Time Warner subscribers on New Years Eve day. And yes I saw that nonsense on Viacom programming on DISH Network programming.

    And the tone of the print ads with 'Distraught Dora' and 'Sad Spongebob' played on the fears of the subscribers *children*...will those parents who were rightly offended by the extremely exploitative nature of this campaign get an apology and a promise to never again drag their kids into a big media negotiation gone wrong (shades of the WGA strike and the current negotiations impasse between SAG & the AMPTP haunt me and make me think that those who occupy the executive suites of Big Media Conglomerates are simply *unable* to make reasonable deals and have been so for many months now)?

    Viacom has a lot more fences to mend than just with Time Warner Cable users.

Next story loading loading..