If a picture is worth a thousand words, I'd wager video is worth at least twice that. When I arrived at a former job in the performing arts I was shocked that the organization's website had no audio or video. Interesting. This is an orchestra with a web site that featured no music. I don't think I need to explain why web traffic was low and social media activity non-existent. And it's not surprising that when we invested time and money in re-creating the website and including video and audio, traffic - and ticket sales - improved dramatically.