The success of Apple's iPhone has no doubt been hampered by the poor coverage of its exclusive carrier AT&T, and particularly in New York City and San Francisco. In response, the head of AT&T's
wireless unit said Wednesday that it's working to improve its network for iPhone and other smart-phone subscribers in the two influencer-rich cities. Manhattan and San Francisco, particularly the
city's financial district, "are performing at levels below our standards," admits Ralph de la Vega, chief executive of AT&T Mobility.
The company said it expects to see gradual
improvements in New York, and plans to replace some microcells in San Francisco. Meanwhile, with about 3% of smart-phone customers driving 40% of data traffic, AT&T is also considering incentives to
keep those subscribers from hampering the experience for everyone else.
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