• Mobile Commerce Daily, Wednesday, May 20, 2015 12:30 PM

Ally Bank, seeking to deliver a more personal banking experience, has expanded its mobile application to include a virtual assistant with which users can interact via speech or text to transfer funds, pay bills, make deposits and perform other banking tasks. With Ally AssistSM, users also can request detailed information on accounts and transactions, and obtain information on interest earned and saving or spending patterns. The move points to how, as consumers rapidly adapt to the mobile environment, they are also becoming more familiar with voice-assisted applications.

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