Chatbox and phone may be on top, but email remains a strong customer service tool. Read the whole story
Salesforce and IBM released their first set of joint solutions on Thursday, deepening the partnership first announced in March between the two technology giants. Read the whole story
New data from GoDaddy suggests that Americans are more likely to open back-to-school emails than email promotions touting Labor Day. Read the whole story
Three-quarters of Americans admit to feeling overwhelmed by the number and frequency of emails they receive, according to a study released Wednesday by Edison … Read the whole story
Branch offers a way to link email campaigns with native apps. Read the whole story
Yahoo can't shake a class-action lawsuit stemming from massive data breaches that affected at least one billion account holders, a judge ruled on Wednesday. Read the whole story