Focusing on short-term metrics may hinder the improvement of company culture, Arbinger Institute and Ascend2 report. Read the whole story
The arrangement enables multichannel attribution, CallRail says. Read the whole story
The worst effects of cyberattacks for small businesses were business downtime and loss of customer data, BlackFog reports. Read the whole story
Thornton has worked at firms including Salesforce and Microsoft. Read the whole story
A minority of companies have mapped out their customer journey, Netigate reports. Read the whole story
Thousands of Reddit communities went dark in protest of new developer fees the company announced in May. The protest began Monday and is expected … Read the whole story