• Smartphone Purchasing by Apps, 25%; Websites, 75%
    For mobile commerce, websites still dominate apps for making a purchase. A new global study finds that only a quarter of those in the U.S. who have made a purchase via smartphone did so via an app. The other three quarters used either a mobile website or a full site. The highest app purchasing is in Mexico (40%) and the lowest is in the U.S. (25%), according to the second annual Pulse of the Online Shopper study conducted by comScore for UPS.
  • Softcard Mobile Payments Closing, Shutting Down Accounts
    Softcard, the failed mobile payments venture of Verizon, AT&T and T-Mobile, is officially calling it quits. The email notice that Softcard is officially shutting down on March 31 went out yesterday to whomever might still be using the mobile payment service. This follows the announcement last week that Google is purchasing the technology of Softcard. In that announcement, there was no mention of what would happen to Softcard, though it seemed pretty obvious the company was done. Yesterday they made it official.
  • Deals Ride Along Mall WiFi for Mobile Shoppers
    More ads or deals are coming to mobile mall shoppers, courtesy of the mall's WiFi. Following an introduction in a shopping center chain last year, another mall developer is launching a WiFi marketing system in 10 of its malls. When shoppers tap into the mall's WiFi signal, they're redirected to a default page containing promotions or ads from retailers inside the mall.
  • PayPal Buying the Quiet Mobile Payments Company
    One of the lesser-known companies in mobile payments just got a major boost. Way back in August 2013, I was having a conversation with Chris Gardner, co-founder of Boston-based Paydiant, a company most people have never heard of. At the time, Paydiant had just completed a deal for Discover Financial Services to market its mobile wallet platform to 6,000 financial institution customers, which I wrote about here at the time.
  • Mobile Payment Soup: Samsung Launches Pay, PayPal Buys Paydiant, Google Wallet Returns
    Though hardly a surprise, Samsung introduced its own mobile payment system at the Mobile World Congress yesterday. Samsung Pay will be included in the Samsung Galaxy S 6, thanks to the recent acquisition of Boston-based LoopPay. Not long after the LoopPay acquisition, Google purchased the technological assets of Softcard, the doomed joint venture of Verizon, AT&T and T-Mobile, to get Google Wallet back onto the phones that ride along those carriers.
  • IoT, Mobile & Connected Shoppers: Views from MIT
    One of major obstacles to mobile commerce is less the technology and more the knowledge about the technology. This point was driven home at an IoT (Internet of Things) conference I attended yesterday. During a discussion of connected retail technology and customer engagement innovation at Connected Things 2015, run by the MIT Enterprise Forum in Cambridge, one of the speakers pointed out that many consumers have no idea where technology is embedded, what it does or even how to use it.
  • Neiman Marcus Launches Its Own Mobile Wallet
    With all the recent mobile payment announcements from various providers of the technologies, there may be an under-the-radar trend evolving. With much fanfare, Apple Pay entered the market so that anyone with an iPhone 6 could pay by tapping the phone at a point of sale terminal equipped to accept it, all courtesy of NFC (Near Field Communication) technology in the phone.
  • 235 Billion App Downloads This Year; 99% Not Paid
    Download now, pay later. It looks like that's the new mobile app model. A scant 1% of mobile apps are paid for at the point of download, based on a new global study.
  • Google Wallet Wins; Softcard Bails from Mobile Payments
    Google Wallet is back. Finally giving up on its mobile payments excursion, the joint venture of Verizon, AT&T and T-Mobile known as Softcard is selling its technology to Google. In some of the earlier mobile payment days, Google Wallet was innovative and worked quite well. Then the mobile carriers decided to get into the payments game and essentially shut Google out.
  • Mobile Digital Sales: Games $3 Billion, Ebooks $4 Billion
    We often hear about the impact that mobile is having on the purchase of physical goods, but quite a lot is happening relating to mobile sales in the digital world. A couple of recent reports reminded me that mobile has been muscling in on a number of areas previously dominated by desktop interactions.
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