Around the Net
Staples Tries Omni-Channel Stores
- Chain Store Age, Monday, June 24, 2013 8 AM
Staples has launched an "omni-channel" retail concept, opening in Norwood, Mass., and Dover, Del. The new format incorporates Staples online and mobile assets into the retail experience. The stores feature kiosks that provide customers access to more than 100,000 items. Customers can pay for transactions either at the kiosk or register. There are also business lounges with mobile workstations.
