• Poynter, Wednesday, October 16, 2013 4:03 PM

Making "threats of violence" is pretty much a surefire way to get banned from the comments section of the New York Times website, the pub's community manager Bassey Etim, tells Andrew Beaujon. Still, very few commenters have done so, as the number of those banned is "fewer than 10 nonspammers.” Etim also discusses how "the Times gets trolled less than other outlets," and how he sometimes emails "a commenter who seems 'sincerely confused' by rules," which occasionally leads to an unfruitful response: "an email full of curses."

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