Navigating in fickle style circles hasn't been easy for the compulsively methodical and famously process-driven consumer-products giant. The Valentino camp is more quirkier in its creativity.
Despite such differences, the two have survived a learning curve that has required cultural adjustments on both sides.
"Luxury is a very finicky world to understand," says Graziano de Boni, Valentino's president of sales, marketing and retail world-wide. "It's a careful balance of image, quality and scarcity."
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