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Hyatt Taps SMS for Guests

Seattle’s Hyatt Regency Bellevue hotel is attempting to raise communication efforts between staff and guests by leveraging a two-way SMS cloud-based solution that is also set to save the hotel thousands of dollars each year. The hotel claims to be the first using mobile-based two-way communication that also powers other technologies at the same time, such as digital signage, push notifications and guest requests. 

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