We are entering the upfronts, where the ratings are down and the prices are up. Whaaaaat? But new studies show TV's continuing impact.

Like so many others, I've been spending a lot of time working with colleagues to plan -- and rethink -- how we will work together going forward as offices reopen.

Selling is based on relationships, and you build relationships through interaction. How does a salesperson do that in today's world?

Organizational bullshit has become a legitimate field of study. Academics are being paid to dig into it -- so to speak.

Playing the same message 15 or 20 times is going to have diminished results.

There's a big reason why nobody will steal your startup idea. It's why founders get less sleep than parents with octuplet newborns.

FAANG can shape public opinion ANYWHERE, and have so much power that governments all over regulate against them.

In-person, human interaction is likely to be the most important thing brands can pay attention to over the next 12-18 months.

In one-sixth of a second, we respond to our favorite brands just about the same way we respond to pictures of our favorite people.

How much of big tech's "bonkers" 25% increase in revenue was due to the pandemic -- and how much of this is the new normal?