Consumers can now order directly through an email and see videos the minute they open the message. Those are two of the capabilities being offered by QwkBuy.

How good is your security system? Mimecast examined 45 million emails and found that almost a quarter were bad or likely bad.

Email comes out on top once again, this time in a survey on retail and user-generated content.

Some surveys call the future of email into doubt. But it should thrive when new technologies kick in.

Cisco documents cyber threats that could bring down the Internet itself.

Email tracking tools come up short in a sales technology survey. But they may be useful in an integrated approach.

Keep your copy neat and clean, even if you have to count words and syllables to do it.

Consumers want service more than a 24/7 omnichannel experience, a new survey finds.

Don't be daunted by the challenge of marketing to Millenials. Lure them in through social media, and continue the relationship via email.

Will email survive political scandals and phishing, or will consumers simply stop using it? 'Mashable' and 'The New York Times' have asked that question, and come up with different answers.