Facebook, which has relied on firms like Acxiom to drive targeted ads, now says it will no longer use them.

Where do you draw the line when using common Anglo-Saxonisms in email copy? Microsoft may tell you -- by shutting off your service.

About the only thing that everyone understands about GDPR is the date. Some of the other elements are confusing.

The Brand Indicators for Message Identification (BIMI) standard allows brand logos to appear next to emails in the inbox list.

One wonders how Facebook served ads for funeral services before the person even died, as a consumer has alleged. Can the company really read your emails?

Bridge claims it has solved the persistent problem of linking emails with mobile devices. Here's how.

The DOJ-Microsoft case could be resolved, thanks to the inclusion of the CLOUD Act in the omnibus spending bill.

GDPR is being over-hyped? What's over-hyped about the Facebook-Cambridge Analytica affair?

A study from Episerver shows that consumers will not share data in return for more relevant offers. But other surveys show they do want personalization -- especially by email.

Many retailers are failing to follow email best practices. Here's a roster of who is and who isn't.